The bag is very, very HARD! So stiff I couldn't get into the pockets. The straps hurt my shoulders. The side pockets are totally worthless, because the take part of the available space inside the purse. The interior is made very cheaply also. I would return it but couldn't find a phone number and or address for you.
Worst purse I have every had the misfortune to purchase online.
Combining elegant design with excellent quality and innovative construction, Bostanten bags carry your life in style and will accompany you for years.